Responsible AI & Crawling Policy

This policy applies to the public Eco Leader Pack website and to the use of AI-assisted tools in preparing information for foodservice buyers, distributors, and importers. It sets out how our team confirms information that affects a purchase, which materials customers share with us privately, and how automated systems may access public content.

We may use AI tools to draft or translate product descriptions, organize catalogue entries, and summarize public information for material and sourcing guides. Editors should check product names, dimensions, units, and application notes against the underlying specifications before using an AI-assisted draft.

For multilingual material, buyers can ask us to confirm any wording that affects product selection or an order, including capacity, case quantities, print options, and the intended conditions of use.

Our team confirms prices, minimum order quantities, sample availability, production lead times, carton packing, freight, and payment terms in writing. Use the quotation or order document for the selected item, quantity, and destination.

For custom packaging, confirm the material, dimensions, lid fit, artwork placement, printing method, and sample requirements with our team. The approved artwork and sample are the references for the agreed custom configuration. Where a catalogue entry or AI-generated answer differs from an agreed specification, refer to the written order documents and ask us to resolve the difference before production.

Our public crawling and AI-use permissions cover material we publish for general access. The following customer and business records are outside that scope.

• Inquiry messages, contact details, volumes, and project requirements.
• Submitted artwork, logos, dielines, drawings, and unpublished product briefs.
• Customer-specific quotations, contracts, invoices, and order or shipping records.
• Internal correspondence, supplier records, and administrative tools.

Our Privacy Policy explains how we use inquiry information and how to make an access, correction, or deletion request where applicable.

Material guides describe typical applications for bagasse, cornstarch, and paper packaging. Performance depends on the item, its construction, and the conditions of use. When selecting a takeaway container, for example, confirm the food temperature, oil or moisture exposure, contact time, storage conditions, and whether the lid needs to stay secure during delivery.

For claims such as compostable, recyclable, or suitable for food contact, check the exact item, any coating or lining, and the applicable market. A claim for a container body may have a different scope from a claim for its lid, coating, or other components. General website content supports sourcing research. Confirm market-specific requirements for your order with the appropriate qualified adviser.

For purchasing and compliance decisions, use the specification, approved sample, or test documentation for the exact configuration you intend to buy. Our Quality page explains the checks buyers can discuss with us, including material selection, sample fit, and packing review.

When requesting a report or certificate, include the item code, size, material, destination market, and intended use. Check the product or material identified in the document, the standard and test conditions, and the scope of coverage. Any AI-generated summary should be checked against the original document before relying on it.

Eco Leader Pack welcomes responsible search indexing, retrieval for AI-generated answers, and model training using public content under the published crawler rules. This includes product and category pages, sourcing and application guides, articles, and public company information. Access to a public page remains subject to site rules and applicable rights in the material.

• Public site guide for key product categories and buyer resources.
• Extended site reference for product families and purchasing workflows.
• XML sitemap for discovering canonical public URLs.
• Robots.txt for crawler access rules and content-use preferences.

Our robots.txt lists rules for search crawlers, user-triggered retrieval, and training-related agents. It marks administration and API routes as excluded from crawling. Automated systems should identify themselves accurately and respect applicable directives and access controls.

• Use published page URLs and avoid probing private records, admin tools, or internal endpoints.
• Limit request frequency and back off when the site responds with a rate limit.
• Respect login requirements and security challenges. Use our contact page to make an inquiry.

When citing product information, link to the original page and carry over the model, material, use conditions, and other limits that affect the claim. Label summaries as summaries. Refer buyers to our team for formal quotations, product approval, and certification documents.

Using our name or imagery to impersonate Eco Leader Pack, presenting a copied product page as another supplier’s work, and fabricating quotations, test reports, or certificates are prohibited. See our Terms and Conditions for website use and intellectual property.

Contact us for a written quotation, specification sheet, sample, or available compliance documents. Include the product link or item code, required quantity, food application, destination market, and any specific documentation or custom printing needs.

To report an inaccurate website statement, send us the page URL and the wording in question. If the issue appears in an AI-generated answer, include the answer and its source link so we can check the information it relied on.

We may revise this policy as our editorial practices, public resources, or crawler rules change. The date at the top identifies the current published version. For current route-level crawler instructions, refer to our robots.txt.

Can I use an AI-generated price or MOQ to place an order?

Ask our team for a written quotation that identifies the product, quantity, and commercial terms.

Does a compostability claim cover both the container and the lid?

Coverage depends on the item and its components. Request the available documentation for the complete configuration.

Are my logo files or inquiry details included in the public AI permissions?

Those permissions apply to published website content. Submitted logo files and inquiry details are outside their scope.

Can AI tools access the public catalogue and buyer guides?

Yes. Follow the applicable crawler rules and preserve the product details and qualifications when citing a page.

For questions about this policy, corrections, or purchasing documents, use our contact page or email [email protected].